Privacy Policy


Effective Date: August 11, 2026

Reservoir Bliss Spa (“Reservoir Bliss Spa,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://www.reservoirbliss.com/, contact us, make an appointment, or otherwise interact with our services.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect


Depending on how you interact with Reservoir Bliss Spa, we may collect the following information:


Information You Provide

We may collect information that you voluntarily provide when you:

  1. Contact us through our website, phone, email, or other communication methods.
  2. Request information about our services.
  3. Schedule, modify, or cancel an appointment.
  4. Purchase or pay for our services.
  5. Provide information during an appointment or service.
  6. Submit feedback, reviews, or other communications.
  7. Subscribe to promotional or marketing communications, where applicable.


This information may include:

  1. Full name
  2. Email address
  3. Phone number
  4. Appointment details
  5. Service preferences
  6. Communication preferences
  7. Billing or payment-related information
  8. Other information you voluntarily provide to us


We only request information that is reasonably necessary to provide our services and operate our business.


Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, or third-party services. This may include:


  1. IP address
  2. Browser type and version
  3. Device type
  4. Operating system
  5. Pages visited
  6. Date and time of visits
  7. Referring website or URL
  8. General website usage information
  9. Other technical information necessary to operate and secure the website


This information may be used for website functionality, security, troubleshooting, and improving the website experience.


2. How We Use Your Information


We may use the information we collect to:

  1. Provide and manage our spa services.
  2. Schedule and manage appointments.
  3. Confirm, modify, or cancel appointments.
  4. Communicate with you regarding your appointments.
  5. Respond to questions, requests, and customer service inquiries.
  6. Process payments and transactions.
  7. Provide requested services and personalized customer care.
  8. Send service-related communications.
  9. Send promotional communications when you have permitted us to do so.
  10. Improve our website, services, and customer experience.
  11. Maintain the security and functionality of our website.
  12. Prevent fraud, misuse, or unauthorized activity.
  13. Comply with applicable legal and regulatory requirements.


3. Appointment Booking and Vagaro


Reservoir Bliss Spa uses Vagaro to support appointment scheduling and related spa business services.


When you make or manage an appointment through a Vagaro booking interface, certain personal information may be collected and processed by Vagaro on our behalf or as otherwise described in Vagaro's applicable privacy terms.

This information may include your name, contact information, appointment information, payment-related information, and other information necessary to facilitate your booking or transaction.


Vagaro maintains its own privacy practices. You can review the current Vagaro Privacy Policy for information about how Vagaro collects, uses, and processes information through its services.


We recommend reviewing both this Privacy Policy and Vagaro's privacy information when using online booking services.


4. Payment Information


We may accept payments through cash, check, debit card, Visa, Mastercard, or other payment methods made available to customers.


When payment information is processed electronically, payment processing may be handled by third-party payment processors or booking platforms.


We generally do not need to store complete payment card information on our website. Payment information may instead be processed and stored by the applicable payment processor in accordance with its own privacy and security practices.


5. Cookies and Similar Technologies


Our website and third-party services may use cookies, pixels, tags, or similar technologies.


Cookies are small files stored on your device that can help websites:

  1. Remember preferences.
  2. Improve website functionality.
  3. Understand website usage.
  4. Maintain security.
  5. Improve the user experience.
  6. Measure website performance.


You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of portions of the website or third-party booking services.


Third-party services used on or through our website may have their own cookie and tracking practices.


6. Third-Party Services and Links


Our website may contain links, embedded content, booking tools, maps, social media features, or other services provided by third parties.


These third parties may collect information according to their own privacy policies.

For example, our appointment booking functionality may be provided through Vagaro.


We are not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.


We encourage you to review the privacy policies of third-party services before providing them with personal information.


7. How We Share Information


We may share personal information when reasonably necessary to operate our business and provide services to you.


This may include sharing information with:

  1. Appointment scheduling and booking providers.
  2. Payment processors.
  3. Website hosting and technology providers.
  4. Service providers who assist with website operation or business administration.
  5. Professional advisers where reasonably necessary.
  6. Government authorities or law enforcement when required by law.
  7. Other parties when necessary to protect our rights, property, safety, customers, or business.
  8. Third parties when you have provided appropriate consent.


We do not sell your personal information simply because you visit our website.


8. Marketing Communications


If you voluntarily provide your contact information and consent to receive promotional communications, we may use your information to send you information about:

  1. Spa services
  2. Special offers
  3. Packages
  4. Promotions
  5. Events
  6. Other Reservoir Bliss Spa updates


You may unsubscribe from promotional email communications by using the unsubscribe instructions included in the communication.


You may also contact us directly to request that we stop sending promotional communications.


Even if you opt out of promotional communications, we may continue to send necessary service-related communications, such as appointment confirmations, appointment changes, cancellations, or other transactional messages.


9. Data Security


We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.


However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.


Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.


10. Data Retention


We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate business interests.

The specific retention period may vary depending on the type of information and the reason it was collected.


Third-party service providers, including booking and payment providers, may retain information according to their own policies and legal requirements.


11. Your Privacy Choices and Rights


Depending on where you live and applicable law, you may have certain rights regarding your personal information.


These may include the right to:

  1. Request access to personal information we maintain about you.
  2. Request correction of inaccurate information.
  3. Request deletion of certain personal information.
  4. Request information about how your personal information is collected or used.
  5. Opt out of certain marketing communications.
  6. Exercise other rights available under applicable privacy laws.


To make a privacy-related request, please contact us using the contact information provided below.


We may need to verify your identity before completing certain requests.

Some information may be retained when required or permitted by applicable law.


12. Children's Privacy


Our website is not specifically directed toward children.

We do not knowingly collect personal information from children through our website without appropriate authorization.


If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.


13. Health and Service-Related Information


Some spa services may involve information about your preferences, service requirements, allergies, sensitivities, or other information you voluntarily provide to help us provide services safely and appropriately.


Please do not provide information that is not necessary for your appointment or service.


Information provided directly to us may be used to help determine appropriate services, communicate with you, and provide a better customer experience.

Reservoir Bliss Spa is not a medical provider, and information provided in connection with our spa services should not be considered medical advice or treatment.


14. Your Responsibility When Providing Information


You are responsible for ensuring that the information you provide to us is accurate and up to date.


If your contact information, appointment information, or other relevant information changes, please notify us so that we can maintain accurate records and communicate with you effectively.


15. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.


When we make changes, we will update the Effective Date at the top of this Privacy Policy.


We encourage you to review this page periodically for the latest information about our privacy practices.


16. Contact Us


If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact Reservoir Bliss Spa.


Reservoir Bliss Spa

920 Reservoir Avenue

Cranston, RI 02910

United States

Phone: (401) 328-6928

Website: https://www.reservoirbliss.com/


17. Acceptance of This Privacy Policy


By using our website or interacting with Reservoir Bliss Spa, you acknowledge that you have read and understood this Privacy Policy.


If you do not agree with this Privacy Policy, please discontinue use of the website and contact us directly with any questions or concerns.